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CRASH Network Launches Insurer Report Card

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Nov. 16, 2016—Collision repair professionals now have the opportunity to grade the performance of insurance companies in their state with the launch of CRASH Network’s “Insurer Report Card,” the organization announced on Tuesday.

“Insurer rankings based on surveys of consumers offer one, somewhat limited perspective on those companies’ performance,” CRASH Network’s John Yoswick said in the announcement. “Those consumers on average have an auto claim once a decade. But shop owners, managers and estimators interact with these companies every day. No one else is in a better position to know which insurers demonstrate an understanding of, and commitment to, quality repair for their customers. We think consumers should know that, too.”

The insurer report card gives collision repairers the ability to share their insights by grading each insurer based on how well those carriers’ policies and practices ensure quality repairs.

Shops can click here to grade insurers.

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