Operations

You can turn recruiting into your shop’s strength with just 30 minutes every quarter.

Proud of their legacy, Hollingsworth Auto Service’s family owners have pivoted to meet the industry’s shifting needs.

Refinements to processes, including using AI, can reduce supplements to improve repair cycle time, overall customer satisfaction, and sales volume.

Building a strong workplace culture isn’t necessarily easy, but it can be simple. Learn how one shop in Chicago makes their employees feel valued.

Here's how one AI-based tool helps shop owners take the power back over their profits.

Why auto body shops should write estimates based on what the vehicle needs, not what someone behind a desk thinks might save a buck.