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FenderBender Interview: McConnell Trapp

In this month's edition of the FenderBender Interview series, associate editor Kelly Beaton speaks with McConnell Trapp, the director of Speed Trapp Consulting and a "white hat hacker." In the interview, Trapp details the craziest story he's ever heard about vehicle data hacking, and how body shops can protect themselves.


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FenderBender Interview: Bill Sefcek

FenderBender caught up with longtime collision repair industry consultant Bill Sefcek, the president of Stan Mitchell Enterprises, regarding the value of shops attaining OEM certifications. Sefcek feels the certifications can help shops build rock-solid reputations.
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FenderBender Interview: Kevin Rains

In this month's FenderBender Interview, columnist and shop owner Kevin Rains discusses the steps he's taken to improve his business' growth, as well as how to strike the right balance between showing vulnerability and motivating employees after a hard year.
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