Running a Shop

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July 3, 2024
This year's report features insights, KPIs, and leadership data from hundreds of collision repair operators.

Latest from Running a Shop

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Geofencing
How digital marketing maneuvers can help keep shops top-of-mind with customers old and new.
Dave Dunn
ALWAYS BE RECRUITING: Dave Dunn has run Dave's Auto Body for nearly 50 years, and his approach to recruiting has included a 'waiting line' of viable candidates.
June 2, 2025
You can turn recruiting into your shop’s strength with just 30 minutes every quarter.
Bailey Davidson
THE NEXT GENERATION: James Ivanowski's (left) oldest son, Jonah (far right) works as an estimator and is involved in most high-level decisions for the business.
June 2, 2025
Proud of their legacy, Hollingsworth Auto Service’s family owners have pivoted to meet the industry’s shifting needs.
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PRE-SCAN: An advanced inspection should include a pre-scan on crucial ADAS functions.
May 22, 2025
Refinements to processes, including using AI, can reduce supplements to improve repair cycle time, overall customer satisfaction, and sales volume.
Gold Coast Auto Body Team
May 21, 2025
Building a strong workplace culture isn’t necessarily easy, but it can be simple. Learn how one shop in Chicago makes their employees feel valued.
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Hands-off with AI
May 8, 2025
Here's how one AI-based tool helps shop owners take the power back over their profits.
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One collision repair industry executive is making sure struggling employees get a chance to recover.

Latest From Running a Shop

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