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Running a Shop

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Employee termination
Operations

Softening the Blow of Termination 

Honesty and clarity go a long way in delivering bad news.
Sept. 16, 2025
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OpEx Calculator
Finance

Financial Series: Minimizing Overhead Expenses 

Sept. 11, 2025
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Collecting Car Keys
Shop Customers

Shops Must Sell Repairs to Close the Deal

Sept. 9, 2025
Courtesy of Anthony McNee
COMMAND CENTER: Anthony McNee uses the McStud Estimating Tool, on the left screen, to quickly calculate estimates and transfer the results into the estimating system.
Articles

How the McStud Estimating Tool Simplifies Repair Planning

Sept. 5, 2025
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Operations

How Can Collision Repair Attract Talented Next-Gen Techs — and Keep Them?

Sept. 1, 2025
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Woman estimator
Operations

Elite Estimatics Brings Remote Expertise to Repair Shops

Aug. 28, 2025
Courtesy of Keith Egan/BETAG
TELLING THE STORY: Proper lighting makes all the difference in showing the extent of the damage, as this 'after' photo using the BETAG LED light shows.
Technology

Telling the Story to the Insurer Through Photos

Aug. 26, 2025
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Operations

ADAS and Collision Repair: The Growing Intersection of Glass Repair and Body Shops in Today’s High-Tech Vehicles

Aug. 25, 2025
Courtesy of AirPro
SAFE AND EFFICIENT REPAIRS: Remote scanning allows an off-site technician to analyze and diagnose a vehicle’s electronic control units and other systems without being in the shop.
Operations

Increasing Efficiency with Remote Scanning

Aug. 22, 2025

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