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    Competition
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    Know Your Competition

    Lindsey Gainer
    Nov. 27, 2023
    Are you in a crowded market? Get to know your neighbors and do a little strategic research.
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    Underhood maintenance
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    Latest from Running a Shop

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    Augmented reality is used here as an overlay to a client’s vehicle for diagnostics.
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    VR Training in Collision Repair

    Noah Brown
    Oct. 31, 2023
    Once a novelty, virtual reality is now a staple in the national tech scene. See how it could help your shop’s training regimen one day soon.
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    Young driver
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    Zoomers on the Road

    Kacey Frederick
    Oct. 27, 2023
    How shops can capture the attention of the younger generation
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    Man posting to social media in the dark
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    Creating a Social Media Policy

    Nolan O'Hara
    Oct. 26, 2023
    A solid policy will provide clarity and protect your business and protect privacy.
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    Puzzle piece logic covering emotion
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    When You're At Fault

    Lindsey Gainer
    Oct. 24, 2023
    Don't fret when your shop makes a mistake. Have a plan and respond responsibly.
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    Business owner and client
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    Maintaining Strong Relationships with Insurers

    Lindsey Gainer
    Oct. 23, 2023
    Whether or not you're in the DRP world, insurer relationships are key to good business.
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    Bookkeeping
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    Keeping Your Books … Better

    Carol Badaracco Padgett
    Sept. 28, 2023
    Here's a guide to Quickbooks and bookkeeping for novices.
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    Customer service in the shop
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    Different Customers, Different Approaches

    Lindsey Gainer
    Sept. 19, 2023
    Take a tailored approach to customer service and learn to work with all types.
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