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Running a Shop
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Sales+Marketing
Four Fixes for Why Your Shop isn’t Growing
Micki Woods shares four fixes shops can make to help secure more business opportunities, and a seven-day audit people can start today to make improvements.
Oct. 14, 2026
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Human Resources
Beyond Ping-Pong Tables: A New Path to Building a Healthy Workplace Culture
Oct. 13, 2026
Photo courtesy of Reece Yeomans
FLYING HIGH A GMC Sierra Denali recently received a lift kit, custom wheels, and more at Defiant Motorsports.
Operations
Beyond Collision Repair: Finding New Revenue Streams Amid Falling Claims
Oct. 12, 2026
3M Automotive Aftermarket Division
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Operations
Transforming Materials Management in Modern Collision Repair
Oct. 7, 2026
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Shop Customers
Total Loss Tiebreakers: Mediating ACV, Options, and Tax/Title in 90 Minutes
Oct. 1, 2026
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Sponsored
Your Shop is Busy – So Why Aren’t You Making Money?
Oct. 1, 2026
File photo/Nick Hemphill Photography
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Technology
From Punch Cards to AI: The Evolution of Collision Estimating
Sept. 30, 2026
Travis Dewitz/Dewitz Photography
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Operations
Streamlining Processes from Estimate to Paint Line
Sept. 23, 2026
Jay Sicht
Bridging the Gap At the recent Collision Industry Conference (CIC), the usual empty chair representing the consumer in the repair was replaced with a customer on stage. Roxanne Raffaelli (right), praised the thorough and transparent communication with the shop, Body Builders Automotive, Inc., whose owner, Maria Quintero (second from right) was joined by Gold Coast Auto Body's Andrew Plischke and Moderators Danny Gredinberg (left), and Erin Killcoyne-Solis.
Shop Customers
Beyond the Estimate: CIC Explores Why Transparency Is Becoming Collision Repair's Most Valuable Service
Sept. 21, 2026
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