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Competition
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Know Your Competition

Nov. 27, 2023
Are you in a crowded market? Get to know your neighbors and do a little strategic research.
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Latest from Running a Shop

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Augmented reality is used here as an overlay to a client’s vehicle for diagnostics.
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VR Training in Collision Repair

Oct. 31, 2023
Once a novelty, virtual reality is now a staple in the national tech scene. See how it could help your shop’s training regimen one day soon.
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Zoomers on the Road

Oct. 27, 2023
How shops can capture the attention of the younger generation
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Creating a Social Media Policy

Oct. 26, 2023
A solid policy will provide clarity and protect your business and protect privacy.
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When You're At Fault

Oct. 24, 2023
Don't fret when your shop makes a mistake. Have a plan and respond responsibly.
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Business owner and client
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Maintaining Strong Relationships with Insurers

Oct. 23, 2023
Whether or not you're in the DRP world, insurer relationships are key to good business.
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Bookkeeping
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Keeping Your Books … Better

Here's a guide to Quickbooks and bookkeeping for novices.
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Customer service in the shop
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Different Customers, Different Approaches

Sept. 19, 2023
Take a tailored approach to customer service and learn to work with all types.
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