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    July 3, 2024
    This year's report features insights, KPIs, and leadership data from hundreds of collision repair operators.
    Jake Holschuh
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    Hands-off with AI
    Gold Coast Auto Body Team

    Latest from Running a Shop

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    PRE-SCAN: An advanced inspection should include a pre-scan on crucial ADAS functions.
    Steve Trapp
    May 1, 2025
    Refinements to processes, including using AI, can reduce supplements to improve repair cycle time, overall customer satisfaction, and sales volume.
    AdobeStock 1307461384
    AdobeStock 1307461384
    One collision repair industry executive is making sure struggling employees get a chance to recover.
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    Pushing back on the insurer
    Shey Knight
    April 23, 2025
    Why auto body shops should write estimates based on what the vehicle needs, not what someone behind a desk thinks might save a buck.
    Courtesy of Andrew Batenhorst/Pacific BMW
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    Noah Brown
    April 18, 2025
    Working on dealership loaner vehicles can be a headache. Learn the three ways to effectively handle these vehicles.
    Steve Trapp
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    Steve Trapp
    April 15, 2025
    Learn what's required to justify the estimate lines on a repair plan to negotiate a fair settlement for a safe and proper repair.
    Screenshot, Car-O-Liner
    Lara Jones
    April 15, 2025
    OEM-approved technology helps ensure safety, efficiency, and compliance.
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    Searching for website on phone
    Todd Kortemeier
    April 9, 2025
    The Google Business Profile is a free yet powerful tool for reaching online customers.

    Latest From Running a Shop

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    Adobe Stock 483433613

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    Adobe Stock 474156609

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    Adobe Stock 239232302

    Andy Tylka/Tag Calibrations
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    Bob Gallant, Central Body Company
    Mack Truck