Welcoming change into a shop can not only revamp the way a shop operates, but bring a new perspective to both employees and customers. Here's how one shop owner bred a customer-first mentality at his shop.
In order to balance managing nine Fix Auto USA locations and networking in the industry, Shelly Bickett relies on an organized schedule. She breaks down her typical day.
Use social media to your advantage. At just 26, Jordan Wincek has already landed his dream job as lead painter and has done so by paving his own way in the industry.
Inside a 46-year-old Texas shop that facilitates the repair process by making almost all departments easily accessible with drive through capabilities.
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