Shop Customers

Latest from Shop Customers

Running a Shop

How and When to Follow Up With Customers

Oct. 6, 2022
Shops have more ways than ever to stay in touch with customers, but what do they need and want?
Running a Shop

Keeping the Lines of Communication Open

Aug. 25, 2022
Effectively communicate with customers to build trust and profitability.
Running a Shop

Make Delivery an Unforgettable Event

July 28, 2022
That final interaction should show off the hard work your team put into repairs.
Running a Shop

5 Keys to Better CSR Interactions

Jan. 20, 2022
Today’s customers demand a higher level of customer satisfaction.

Why Do Customers Come Back?

Dec. 22, 2021
Longtime customers share why they stay loyal to their body shop.
ProColor Collision

Bridging the Generational Gap

Nov. 1, 2021
Adopt an approach that addresses each generation segment to remain agile and profitable.
ProColor Collision

Creating Human-Centric Customer Experiences

Sept. 15, 2021
Watch ProColor Collision's latest webinar to learn how to personalize the customer experience at your shop and become more relationship focused.