Shop Life


Seat belt

Menefee: The Safety-related Parts Backorder Conundrum

Nov. 20, 2023
Although we cannot hold a customer's property because of the risk of liability to the shop, there are steps we can take to limit our liability

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Bad Love Creative/Sara Antal
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Snap Shop: Newell's Auto Body

Oct. 17, 2023
This Illinois shop has an expert strategy to use multiple buildings and segment repair work.

Menefee: Recognizing—and Heading off—Burnout

Oct. 16, 2023
As shop owners or managers, we need to be able to tell when we are holding our shop or employees back because we have not learned self-care. And knowing is half the battle.
People Development

Bryant: The Bittersweetness of People Development

Oct. 13, 2023
The process can be a tricky balance between pushing people to grow, avoiding stagnation, and premature advancement.
Peyton Lissau
FenderBender Award
Latest News

FenderBender Management Conference Day 1: Focus on the Numbers that Matter

Sept. 26, 2023
A look at the opening day of the 2023 FenderBender Management Conference
Brian Monroe (1)

2023 Award Runner-Up: Brian Monroe

Sept. 26, 2023
This humble shop owner has built his business the right way over four decades.
Courtesy of Glaser's Collision Center
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2023 Award Runner-Up: Aaron Glaser

Sept. 25, 2023
Aaron Glaser has worked tirelessly to uphold the family business.
Collision estimator small digital camera, customer
Shop Life

Bryant: Managing Consumer Expectations and Co-pays

Sept. 22, 2023
Help consumers feel confident about their decisions and your services.