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The new, evolving form of marketing can help you reach potential customers rather easily.

The Powerful Lever of Focus

January 1, 2020

How a simple planning procedure can consistently lead a body shop owner to wins.

Own Your Future

January 1, 2020

A look at FenderBender's new sister brand.

The Keys to Achieving Your Goals

December 31, 2019

Five easy steps for setting realistic goals.

Maintaining Poise Amid Major Life Events

December 31, 2019

Staying composed as a leader isn’t always easy when your personal life is thrown for a loop, but it helps to take time away from work to refocus.

Moving up the Transformation Pyramid

December 1, 2019

How to foster a culture of transformational care for employees, customers, and your community.

Taking Control—Or Not

December 1, 2019

One Comment

The key to dealing with change as a leader.

The Value of Embracing Change

November 26, 2019

The secret to growing comfortable with change as a body shop operator.

The Golden Rules of Change

November 26, 2019

Three keys to generating the buy-in you need from employees.

The Merits of Research Planning Technicians

November 26, 2019

If you want your staff to learn OEM repair procedures swiftly, it might make sense to add a repair planning technician to your staff.

Centralizing Communication in Your Shops

November 20, 2019

Creating a centralized employee communication board, and even a private company Facebook group, can help keep all staff members on the same page.

Confessions of a Workaholic

October 31, 2019

While there's never an ideal time for vacations, they're undeniably valuable.

The Transformation Pyramid

October 31, 2019

What can the coffee industry teach us about providing value?

The Key to Eliminating Shop Inefficiencies

October 31, 2019

By utilizing the Ohno Square lean philosophy, shop operators can improve their facility's workflow.

Aim Small, Miss Small

October 28, 2019

Narrowing your focus is the key to achieving larger business goals.

Bolster Your Blueprinting SOP

October 28, 2019

A small addition to your SOP can do wonders for preventing unwanted surprises during the repair process.

Facebook Marketing Made Easy

October 23, 2019

A guide to easy, engaging social media content that paints your body shop in a positive light.

The Roadblocks to Better Blueprinting

October 1, 2019

The keys to stopping workflow interruptions.

Stay on Top of Your Shop When Traveling

September 27, 2019

If you're a shop operator who occasionally travels, you can ensure your business won't miss a beat by empowering your employees to make decisions.

Train Like Your Shop Depends On It

September 25, 2019

It's time to stop the myth that training is too expensive to prioritize.

Acquiring a Growth and Possibility Mindset

September 25, 2019

Moving from limiting beliefs to liberating truths

'Just What the World Needs'

September 25, 2019

It's time for the collision repair industry to get past negative, limiting stereotypes.

The 3 Things Your Customers Absolutely Want

September 11, 2019

The keys to appealing to your customer's true wants and needs.

Invest Wisely

August 29, 2019

Just because something is simple in the body shop world, that doesn't necessarily mean it'll be easy to implement.

Hiring 101

August 29, 2019