Editor's Letter: Slow Down March 31, 2021 Anna Zeck No Comments One end goal of efficiency is more time; it's time to get a life.Read More
Boggs: Face Your 3,300-Foot Wall March 31, 2021 Jason Boggs No Comments Some challenges—including the past 12 months—can seem insurmountable. Find stories to inspire you to overcome.Read More
Cropper: You Can Step Away March 30, 2021 Ryan Cropper No Comments The pandemic gave me the opportunity to get some distance from my shops. You should give it a try.Read More
Rains: Living in the Gap or the Gain? March 29, 2021 Kevin Rains No Comments A reminder to enjoy accomplishments before moving to the next goal.Read More
Cropper: No Body Shop Experience? No Problem February 24, 2021 Ryan Cropper No Comments It’s not a must to hire people with industry experience—tap folks who have skills outside collision repair.Read More
Boggs: Make All the Decisions Up Front February 22, 2021 Jason Boggs No Comments Take mise en place out of the kitchen and apply it in your collision repair shop.Read More
Editor's Letter: A Fighting Chance February 11, 2021 Anna Zeck No Comments Why your team is the key to overcoming adversity.Read More
Cropper: The End is in Sight January 29, 2021 Ryan Cropper No Comments Now that people are getting vaccinated, keep holding on to carry your shop through COVID-19.Read More
Rains: Re-Learning to Launch January 27, 2021 Kevin Rains No Comments The art of the start is all about details that will pay off big in the long run.Read More
Editor's Letter: Speak Up Now January 27, 2021 Anna Zeck One Comment It’s time to move on from the "pitbull" in the room—identify issues in your life and business that need to be addressed.Read More
Boggs: Seek Out Your Big 3 January 25, 2021 Jason Boggs No Comments Finding teachers, peers, and students—your Paul, Barnabus, and Timothy—is a key to success in business and life.Read More
Menefee: How Should Insurance Companies Pay for Rental Cars? January 7, 2021 Tiffany Menefee 2 Comments FenderBender editorial board member and shop owner Tiffany Menefee says she's seen a shift in how at least one insurance company is opting to pay for rental vehicles, and she wonders if more will follow suit.Read More
Boggs: Take My Father’s Lead December 30, 2020 Jason Boggs No Comments How my dad taught me to run my shop—by example.Read More
Rains: Being a Talent Magnet December 28, 2020 Kevin Rains No Comments Wondering how to attract and retain the best talent? These 12 questions, as answered by employees, could be a starting point.Read More
Cropper: Ever Greater Expectations December 25, 2020 Ryan Cropper No Comments A new challenge is keeping up with customers who expect quick and easy.Read More
Editor's Letter: Reimagining FenderBender December 18, 2020 Anna Zeck No Comments FenderBender editorial director Anna Zeck unpacks some of the thought that went into the redesigned magazine, which landed in shops for January 2021.Read More
Rebuild Respect November 27, 2020 Jason Boggs One Comment It’s high time we’re paid for what we do at collision repair shops.Read More
Staying Motivated in an ‘Off’ Year November 25, 2020 Ryan Cropper No Comments Apply recently learned lessons to go strong into 2021.Read More
Good Leaders, Poor Leaders November 23, 2020 Kevin Rains One Comment Are you the kind of leader people want to follow?Read More
Take Flight October 28, 2020 Jason Boggs No Comments Moving into a different mindset is easier than you think.Read More
False Positives September 30, 2020 Kevin Rains No Comments Empathetic leadership taken too far can undermine performance goals.Read More
The Return Re-evaluation September 30, 2020 Jason Boggs No Comments When considering expenses, don't just look at the cash going out the door.Read More
Feedback is a Gift September 30, 2020 Anna Zeck No Comments Fair critiques lead to future improvements.Read More
Visionaries and Integrators September 1, 2020 Kevin Rains No Comments The rocket fuel of body shops.Read More
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