CCC's Erik Bahnsen discusses a historic shift in bodily injury percent of total liability dollars and what it means for collision repair shops.

Effective collision repair requires seamless coordination among departments, from initial estimates to final paint. Implementing SOPs, verifying parts early, and scheduling diligently...

DB Orlando Collision reimagined its parts department by replacing traditional carts with modular crates, focusing on repair flow, space efficiency, and visual communication to...

As vehicle technology grows more complex and insurance disputes become more common, repairers are finding that consumer education may be as important as the repair itself.