Sometimes, things just don't work out with certain employees—but it doesn't mean they weren't the right fit. Here are three questions DJ Mitchell says you should ask yourself when considering to rehire a former employee.
Aaron Schulenburg, executive director for the Society of Collision Repair Specialists, shares some facts in the OEM vs. aftermarket part debate that you can use when speaking with customers or negotiating with insurance companies.
The CollisionCast Network from FenderBender offers tracks each week that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.
Welcoming change into a shop can not only revamp the way a shop operates, but bring a new perspective to both employees and customers. Here's how one shop owner bred a customer-first mentality at his shop.
Rob Kirk has years of experience in the collision repair industry—but that doesn't mean he's got nothing left to learn. In fact, Kirk's dedication to learning and implementing new repair procedures is what helps his shop thrive.