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1018Digital EditionOnline Edition

Building a Winning Culture Across Multiple Locations

6 CSI Mistakes to Avoid in Your Shop

Benefitting from Area Partnerships

Snap Shop: Campus Body Salon

6 Steps to Becoming the Leader Your Shop Needs

8 Overlooked Ways to Increase Touch Time

Inside I-CAR’s 2019 Overhaul

7 Key Elements to Effective Onboarding

How I Work: Mike Maddox

How to Best Present Repairs to Insurers

The Key to Effective Processes

The Levels of Vehicle Autonomy and Safety

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Running a Shop

The Real Return

A focus on technology has improved 3D Auto Body’s culture and marketing
By Travis Bean

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Ultimate Collision Repair Shop

FenderBender’s special supplement, the Ultimate Collision Repair Shop, highlights the best of the best in the industry. This is the ultimate guide to the tools that you need in your shop to turn your perfect day into a reality.

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Adrian Wright
"FenderBender helps me run my business by allowing me to read stories about other shops. We often have a similar dynamic and it’s refreshing to see that we are doing things right."
Adrian Wright, Owner, Wright One Paint And Body Shop, Augusta, GA.
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Running a Shop

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How to Form a PPC Campaign

A shop owner in North Carolina saw a need to gain more online customer traffic and spread the word of his business. Here’s how he competed with a digital marketing campaign.
By Melissa Steinken
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5 Steps to Add a Shop Position

A shop could be experiencing increased cycle time and delays in the repair, if a shop role is missing. Steve Morrow and Will Latuff outline how to create and write a new job role for your shop.
By Melissa Steinken

This Week in Business Strategies

To better assist shop owners with their production management, marketing tactics and leadership styles, FenderBender has compiled a short list of essential business-building material from some of its favorite sources.

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The FenderBender Podcast

The CollisionCast Network from FenderBender offers tracks each week that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

Shop Life

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The 2018 FenderBender Awards: Robert Molina

Robert Molina built a $12 million body shop beloved by his Miami community by investing in people and technology and instituting a customer-first mentality. Here's how he built his massive, technologically advanced operation.
By Travis Bean
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Forming a Customer-First Mentality

Welcoming change into a shop can not only revamp the way a shop operates, but bring a new perspective to both employees and customers. Here's how one shop owner bred a customer-first mentality at his shop.
By Kiley Wellendorf
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