4 Steps to an Effective Shop Improvement Meeting

Jim Kronick increased his shop’s efficiency from 175 percent to 268 percent by taking time to gain feedback from his team.

By Melissa Steinken

Latest News

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Young Guns in the MSO World

A look at how three young shop operators are making their way in a competitive market

Newsletter aside

"FenderBender helps me run my business by allowing me to read stories about other shops. We often have a similar dynamic and it’s refreshing to see that we are doing things right."

Adrian Wright, Owner, Wright One Paint And Body Shop, Augusta, GA.

Running a Shop

Inside I-CAR’s Insurance Training Program

I-CAR manager Brad Gutcher sat down with FenderBender to discuss I-CAR's insurance training and the future of OEM-insurance relationships.

By Melissa Steinken and Travis Bean

An Industry Push for an Electrical Technician

In April, CIC proposed a new technician definition that would require ADAS knowledge and skills to read diagnostics. Here’s a breakdown of that new definition and what training would be required.

By Melissa Steinken

Snap Shop: Hopkins Auto Body 1

Take a virtual tour of Hopkins Auto Body, which is segmented for top-notch efficiency.

By Melissa Steinken

How It Works: Nexsyis Collision Mobile Production App

A New Jersey shop owner reviews a mobile production app.

By Tess Collins

4 Ways to Stay Top-of-Mind with Customers

How to stay at the forefront of a customer’s mind—even after the damage has been repaired.

By Melissa Steinken

Audio

Vision: Instilling a Positive Culture

January 29, 2018

Adapt: Mitchell's Blockchain Solution with Jack Rozint

January 24, 2018

More Audio

Shop Life

The Importance of Drawing out a Plan

How writing down your goals can lead to success.

By Kaylee Shields

Driven to Learn

Rob Kirk has years of experience in the collision repair industry—but that doesn't mean he's got nothing left to learn. In fact, Kirk's dedication to learning and implementing new repair procedures is what helps his shop thrive.

By Tess Collins