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    Menefee: The Safety-related Parts Backorder Conundrum

    Nov. 20, 2023
    Although we cannot hold a customer's property because of the risk of liability to the shop, there are steps we can take to limit our liability
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    Latest from Columnists

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    Menefee: A Change of Space

    Tiffany Menefee
    Sept. 21, 2023
    Optimize workflow despite a compromised shop layout.
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    Lobsiger: 'Where’s the beef?'

    Greg Lobsiger
    Sept. 20, 2023
    Do you have the recipe for shop profitability?
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    Lobsiger: Breaking the rules?

    Greg Lobsiger
    Aug. 22, 2023
    When you see something that needs fixing, sometimes the rules hold you back.
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    Bryant: Opportunities in Valleys

    Drew Bryant
    Aug. 21, 2023
    Even in tough times, take a measured approach and keep your goals in mind.
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    Menefee: How I Track Paint and Supplies

    Tiffany Menefee
    Aug. 18, 2023
    Examining some recently adopted practices
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    Lobsiger: Are Bonus Systems Important?

    Greg Lobsiger
    July 21, 2023
    Bonus programs in a shop can help employees feel satisfied in their personal and professional lives.
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    Shop Life

    Bryant: Leading Our Teams

    Drew Bryant
    July 20, 2023
    Like any team, it's the leader that sets the tone—and columnist Drew Bryant has the playbook for hitting the right notes with your squad.