Shop Production


Your KPI-Tracking Guide

Every business is different—but the numbers that affect shops are universal. And knowing how to monitor and improve KPIs is an art. Courtesy of three standout shop operators and information culled from the 2018 FenderBender Industry Survey, here’s your guide for tracking KPIs.
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Looking to Cut Back

When you’re constantly focused on the daily operations of your shop, it can be hard to focus on the larger picture. Take a look at areas where you can cut back and assign your tasks to others.

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A Shop with No Repairs

The traditional business model isn’t always the best option. If you’re looking for ways to cut costs and improve your operations, brainstorm different approaches and find how to reinvent your business.  

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A Clear Vision

Finding inspiration from successful entrepreneurs and looking back at past experience can help shape the way you lead. Find a style that works for you and the culture you want to create.

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An Eye for Detail

Slowing down and paying attention to every little detail may take longer now, but it will save time in the long run. Avoid comebacks and unhappy customers by checking your repairs twice.

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