FenderBender Releases 2024 Industry Survey Report

July 3, 2024
This year's report features insights, KPIs, and leadership data from hundreds of collision repair operators.

The FenderBender Industry Survey provides a rare glimpse inside collision repair shops to see how they’re performing, what their challenges are, and how they’re looking toward the future. And it’s all thanks to the FenderBender readership for participating in such great numbers.

As the survey’s life spans a transformative era in the collision repair industry, some trends have emerged that offer a picture of a changing world. This year’s set of data is no different, with a few trends sticking out above all others.

Key findings include:

  • In previous years' surveys, shops have reported moving away from DRPs. But respondents to this year's survey reported a slight uptick in DRP work. 
  • Shop owners and operators continue to invest in technology and tools, with more shops now equipped for ADAS calibrations.

In this report, you’ll find this data and more in greater detail, providing a look at the state of collision repair in 2024. 

You can find the full digital report here.

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