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Featured
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Driver's Seat
Where Do You See Yourself in Five Years?
The collision repair industry is changing. Are you?
July 1, 2025
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Columns
Batenhorst: The Cost of our Silence
If the only voice regulators hear is from the insurance community, don’t be surprised when regulations are imbalanced and in their favor.
Nov. 27, 2024
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Columns
Croel: Use a Profit Formula for Collision Shop Success
Profitability isn’t just a vague goal; it’s a measurable outcome.
Oct. 30, 2024
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Columns
Bryant: Seeing Through the Smoke
Together, we can unmask the realities of insurance claims to empower our customers and enhance the quality of our industry.
Oct. 18, 2024
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Driver's Seat
Why Mental Health Matters
Depression likely affects someone in your workplace. Can you help support them?
May 1, 2025
Latest from Columns
Gary Ledoux
Columnists
YesterWreck – The Column: The Collision Repair Industry – 1960 - 1969
Emerging industry leaders called for shop owners to begin solving industry problems on their own before government intervention took over.
April 30, 2025
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Columnists
Huard: The tech who turned pro
Collision repair isn't just a job. It's discipline. These 20 rules help separate the pro from the average tech.
April 29, 2025
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Knight: We Don’t Negotiate Auto Insurance Claims
Why auto body shops should write estimates based on what the vehicle needs, not what someone behind a desk thinks might save a buck.
April 23, 2025
Columns
Considering a Sale? Consolidators Are Not All the Same
Selecting a buyer that fits into the right niche can make all the difference in the world for you and your staff.
April 22, 2025
Driver's Seat
The Importance of Quality Repairs
The responsibility for complete, safe, and quality repairs rests with all collision repair industry stakeholders.
April 1, 2025
Charles Caswell
Columnists
The Correlation Between Blueprinting and Profitability in Collision Repair Shops
Blueprinting is not just a technical process - it is a financial strategy.
March 26, 2025
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Columnists
Lobsiger: The Path to Shop Ownership
Are you building your dreams or someone else’s?
Feb. 13, 2025
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Latest From Columns
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Columnists
Bryant: How Increasing Insurance Rates Impact Us
By strategically adapting, we can better serve our customers and maintain our business' health.
Jan. 27, 2025
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Driver's Seat
Rolling into the New Year
As we roll into another new year, along with the typical personal resolutions, you likely want to see how you can improve your business to make it more resilient during sales ...
Jan. 16, 2025
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Columnists
Lobsiger: Fighting Labor Rate Suppression
Why do insurers push back so hard on just a $2-per-hour increase?
Jan. 10, 2025
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Columnists
Menefee: Reflecting, Resetting, and Improving
Now is the time to review your operations and identify areas that need attention or improvement.
Jan. 8, 2025
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Columnists
Batenhorst: Has Curiosity Died?
Teaching your team the healthy way to ask “why” will start to set the foundation of a colossal shift in thinking for operations and repair-planning.
Jan. 3, 2025
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Columns
Croel: From Awareness to Advocacy: How Educating Your Customers Can Drive Trust, Loyalty, and Referrals
Earning a customer’s trust goes far beyond getting them to walk through your doors.
Jan. 2, 2025
Jay Sicht
Columns
YesterWreck – The Column #4: The Collision Repair Industry in the 1920s
The auto industry was expanding – and cars weren’t just black anymore.
Dec. 23, 2024
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Columnists
Lobsiger: What’s the Impact of Adding Just One Labor Hour to Every Estimate?
With lower demand, maximizing each job is crucial.
Dec. 19, 2024
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Columnists
Menefee: The Rising Pushback from Insurance Companies: A Challenge for Auto Collision Shops
Now is the time to plan how to not only survive but potentially emerge stronger in a competitive and changing environment.
Dec. 17, 2024
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Bryant: Critical Considerations
Position your shop for success in the new year with comprehensive reviews and clear goal-setting.
Dec. 12, 2024
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