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Time for Change
The collision repair industry is changing. Are you?
July 1, 2025
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If the only voice regulators hear is from the insurance community, don’t be surprised when regulations are imbalanced and in their favor.
Nov. 27, 2024
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Profit
Profitability isn’t just a vague goal; it’s a measurable outcome.
Oct. 30, 2024
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Together, we can unmask the realities of insurance claims to empower our customers and enhance the quality of our industry.
Oct. 18, 2024
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Depressed Man
Depression likely affects someone in your workplace. Can you help support them?
May 1, 2025

Latest from Columns

Gary Ledoux
Auto Body News & Good Car Care magazine was the first nationally distributed collision industry magazine. Here is Volume 1, Number 1. This would later be named Auto Body Repair News, which was renamed Auto Body Repair Network, our own ABRN.
Emerging industry leaders called for shop owners to begin solving industry problems on their own before government intervention took over.
April 30, 2025
File photo: I-CAR
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Collision repair isn't just a job. It's discipline. These 20 rules help separate the pro from the average tech.
April 29, 2025
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Pushing back on the insurer
Why auto body shops should write estimates based on what the vehicle needs, not what someone behind a desk thinks might save a buck.
April 23, 2025
LaMettry's Collision & Glass in Eden Prairie, Minnesota.
Selecting a buyer that fits into the right niche can make all the difference in the world for you and your staff.
April 22, 2025
The responsibility for complete, safe, and quality repairs rests with all collision repair industry stakeholders.
April 1, 2025
Charles Caswell
f_bender45
Blueprinting is not just a technical process - it is a financial strategy.
March 26, 2025
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Be Your Own Boss
Are you building your dreams or someone else’s?
Feb. 13, 2025
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Latest From Columns

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By strategically adapting, we can better serve our customers and maintain our business' health.
Jan. 27, 2025

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As we roll into another new year, along with the typical personal resolutions, you likely want to see how you can improve your business to make it more resilient during sales ...
Jan. 16, 2025

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Why do insurers push back so hard on just a $2-per-hour increase?
Jan. 10, 2025
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Now is the time to review your operations and identify areas that need attention or improvement.
Jan. 8, 2025

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Asking Why
Teaching your team the healthy way to ask “why” will start to set the foundation of a colossal shift in thinking for operations and repair-planning.
Jan. 3, 2025
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Customer Consultation
Earning a customer’s trust goes far beyond getting them to walk through your doors.
Jan. 2, 2025

Jay Sicht
FenderBender/ABRN Editor-in-Chief photographed these fine 1920s specimens in the Petersen Automotive Museum's Vault in Dec. 2023.
The auto industry was expanding – and cars weren’t just black anymore.
Dec. 23, 2024

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With lower demand, maximizing each job is crucial.
Dec. 19, 2024
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Now is the time to plan how to not only survive but potentially emerge stronger in a competitive and changing environment.
Dec. 17, 2024

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Stairstep success
Position your shop for success in the new year with comprehensive reviews and clear goal-setting.
Dec. 12, 2024