Lindsey Gainer

Courtesy of Car Crafters
Articles

Implementing an Effective Predelivery Checklist 

April 5, 2024
Make sure no detail goes unnoticed.
Articles

Daku’s Auto Body Shop: 75 Years Strong and Counting 

Feb. 23, 2024
OEM certifications and ADAS calibration business build upon the family's legacy
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Mustang car show
Articles

Inspire New Recruits While Changing the Narrative

Feb. 19, 2024
The more shops that run apprentice programs, the better it will be for everyone in the industry, say these two operators.
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CSR
Articles

Creating a Phone Process That Works

Jan. 26, 2024
With only seven seconds to form an initial impression, how your staff answers the phone is pivotal in shaping the customer's experience