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Lindsey Gainer
Courtesy of Car Crafters
Articles
Implementing an Effective Predelivery Checklist
Lindsey Gainer
April 5, 2024
Make sure no detail goes unnoticed.
Articles
Daku’s Auto Body Shop: 75 Years Strong and Counting
Lindsey Gainer
Feb. 23, 2024
OEM certifications and ADAS calibration business build upon the family's legacy
Dreamstime 32871454
Articles
Inspire New Recruits While Changing the Narrative
Lindsey Gainer
Feb. 19, 2024
The more shops that run apprentice programs, the better it will be for everyone in the industry, say these two operators.
Adobe Stock 303308212
Articles
Creating a Phone Process That Works
Lindsey Gainer
Jan. 26, 2024
With only seven seconds to form an initial impression, how your staff answers the phone is pivotal in shaping the customer's experience
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