VehicleOwnersGuide Adds Customizable Estimating SOP

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April 8, 2019— recently announced the addition of customizable estimating SOPs and consumer engagement modules to

Subscribers can now customize scrubber review results (SOPs) using their shop specific verbiage and attached documentation in place of the default review results. Shops can create estimating SOPs for individual insurance companies, vehicle manufacturers, fleet, walk-in or other customers.

The new consumer engagement module builds on the existing Consumer Estimate Translation. Shops can now customize the text they want presented to their customers for individual damage sections, as well as add or edit on the fly to create personalized customer engagement documents. 

The product also provides places to add shop information, special offers and other information.

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