Dec. 10, 2018—In January, Ford will launch its Ford Certified Collision Network that will replace the National Body Shop Network.
The OEM announced on Monday that the new network aims to drive customer loyalty through increased access to original equipment repair procedures and a more direct connection to Ford.
The network will offer certification, access to technical repair procedures, and detailed shop and inspection requirements. New program features will include performance metrics, proper repair verification and access to a technical hotline. Improved certification options include specialization in advanced driver assistance systems and electric vehicles.
Ford will begin accepting applications for certification in January, anticipating the network will grow by the end of 2019.
