Operations

Featured

July 3, 2024
This year's report features insights, KPIs, and leadership data from hundreds of collision repair operators.

Latest from Operations

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Hands-off with AI
May 1, 2025
Here's how one AI-based tool helps shop owners take the power back over their profits.
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Pushing back on the insurer
April 23, 2025
Why auto body shops should write estimates based on what the vehicle needs, not what someone behind a desk thinks might save a buck.
Courtesy of Andrew Batenhorst/Pacific BMW
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April 18, 2025
Working on dealership loaner vehicles can be a headache. Learn the three ways to effectively handle these vehicles.
Steve Trapp
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April 15, 2025
Learn what's required to justify the estimate lines on a repair plan to negotiate a fair settlement for a safe and proper repair.
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Searching for website on phone
April 9, 2025
The Google Business Profile is a free yet powerful tool for reaching online customers.
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Adobe Stock 483433613
March 31, 2025
Discover 10 effective ways to integrate sustainable practices into your collision repair shop to enhance efficiency and reduce environmental impact.
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Adobe Stock 474156609
March 29, 2025
Don’t let total losses drain your shop – learn from one collision center in Georgia how to make total losses work for you.

Bob Gallant, Central Body Company
Mack Truck