Today’s shops face a different challenge: materials aren’t just disappearing; they are mischarged, mispriced, misordered and misaligned with repair orders.

Total-loss disputes rarely turn on one number. They turn on whether the number can be explained, tested, and trusted.

Building character and trustworthiness within your team can significantly decrease operational costs and improve overall business success.

Are you unintentionally deterring customers by prioritizing insurance claims over understanding their needs?

With a bit of planning and strategy, you can maximize your time and travel investment at the show.

Learn about the breakthroughs in paint technology, including organic pigments and encapsulation processes, that established House of Kolor as a symbol of vibrant, high-quality...

CCC's Erik Bahnsen discusses a historic shift in bodily injury percent of total liability dollars and what it means for collision repair shops.