What is the potential liability collision repair shops face with ADAS calibration, and how can they protect themselves?

Cascade Collision revamped its location by relocating to the neighboring lot and building a new, modern facility designed for operational efficiency and better technician experience...

Better communication and cooperation across stakeholders can help address operational pressures and enhance service delivery from your wholesale OEM parts manager partners.

With the limitations of photo-based estimates, shop operators can take a mediated, process-driven approach that clarifies the preliminary nature of virtual estimates, establishes...

As the technician shortage persists, shop owners are finding that the most reliable path forward is developing talent internally.

Customer service impacts reputation and profitability in collision repair. By fostering positive customer experiences, you can thrive in challenging times.