Will Latuff carries on a proud legacy at his family’s historic body shop.

Healthy conflict, managed well, can lead to better decisions, improved processes, and enhanced customer experiences.

As the technician shortage persists, shop owners are finding that the most reliable path forward is developing talent internally.

Cascade Collision revamped its location by relocating to the neighboring lot and building a new, modern facility designed for operational efficiency and better technician experience...

Industry ADAS experts discussed the challenges shops face with ADAS and the importance of developing a process that improves confidence among shops, insurers, OEMs, and consumers...

Mike Anderson hosted a workshop to help North Haven Auto Body Owner Bob McSherry and his parts suppliers learn about the challenges each face and how they can work better together...