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    • May 2026

    More content from May 2026

    Jarret Harris
    QUALITY CONTROL: Sommers has implemented standardized and tight quality control processes, which have decreased comebacks and improved CSI.
    Keep issues manageable by catching them early in the repair process.
    May 11, 2026
    Courtesy of Gerry Rosenbarker/Mohawk Collision Center
    NOT OPTIONAL: Safety inspections are OEM-engineered evaluations designed to determine whether critical systems can safely be reused, or whether they’ve been compromised in ways that aren’t immediately obvious, such as this collapsed steering column.
    Post-collision OEM safety inspections can reveal failures no scan will show. Two shop leaders explain why these inspections matter now more than ever.
    May 8, 2026
    Adobe Stock 1775096639
    adobestock_1775096639
    Many shop owners know they could run the business better, but don't know how to do it. Doug Higgins started a Fractional CFO service to help get shops the guidance they need to...
    May 6, 2026
    Mike Anderson
    mike_anderson_columnist
    By implementing structured methodologies like DMAIC, shops can identify root causes of excessive parts returns, improve ordering accuracy, and streamline credit management.
    May 5, 2026
    Courtesy of Shannon's Auto Body
    PRODUCTION ON THE MOVE: Shannon's Auto Body, in Brainerd, Minnesota, is approximately 39,000 square feet. Although a remodel of an existing building with many structural columns, Avant Garde was able to design a an open plan while minimizing wasted space.
    Industry-specific design enhances business traction now and down the road.
    May 4, 2026