Seemingly simple repairs can hide underlying issues from prior work, such as missing seam sealer or incorrect fasteners. Proper inspection and documentation are vital to confirm...

Keep issues manageable by catching them early in the repair process.

Post-collision OEM safety inspections can reveal failures no scan will show. Two shop leaders explain why these inspections matter now more than ever.

Many shop owners know they could run the business better, but don't know how to do it. Doug Higgins started a Fractional CFO service to help get shops the guidance they need to...

By implementing structured methodologies like DMAIC, shops can identify root causes of excessive parts returns, improve ordering accuracy, and streamline credit management.