I-CAR Launches New Course

Sept. 19, 2017

I-CAR has launched "The Art and Science of Estimator Interactions," a new course focused specifically on exploring the Estimator Professional Development Program (PDP) role.

Sept. 19, 2017 – I-CAR has launched a new course focused specifically on exploring the Estimator Professional Development Program (PDP) role. The course will help better equip collision repairers with the knowledge and skill they need to develop and present quality repair estimates.

“The Art and Science of Estimator Interactions,” will allow students to participate in activities that will strengthen their communication, conflict resolution, estimating, and customer service skills.

The class is four hours and will be in a classroom setting led by I-CAR instructors. The topics discussed will include how to properly communicate with the customer and the insurance company, complete the estimate, and obtain estimate approval.

“I-CAR understands the collision repair process starts the minute the customer calls or brings their vehicle into a shop,” said I-CAR Director of Curriculum and Product Development Josh McFarlin. “Knowing how to give a proper and accurate estimate, all while maintaining excellent customer service, is a key part to gaining and maintaining business profitability.”

The course fulfills New Technology training requirements and serves as an Annual Training option for the Estimator role.

Sponsored Recommendations

ADAS Applications: What They Are & What They Do

Learn how ADAS utilizes sensors such as radar, sonar, lidar and cameras to perceive the world around the vehicle, and either provide critical information to the driver or take...

Banking on Bigger Profits with a Heavy-Duty Truck Paint Booth

The addition of a heavy-duty paint booth for oversized trucks & vehicles can open the door to new or expanded service opportunities.

The Autel IA700: Advanced Modular ADAS is Here

The Autel IA700 is a state-of-the-art and versatile wheel alignment pre-check and ADAS calibration system engineered for both in-shop and mobile applications...

Boosting Your Shop's Bottom Line with an Extended Height Paint Booths

Discover how the investment in an extended-height paint booth is a game-changer for most collision shops with this Free Guide.