March 3, 2016—On Wednesday, CCC Information Services Inc. (CCC) announced the availability of its 2016 Crash Course, an in-depth report focusing on the trends and business drivers that are impacting the auto claims and collision repair industries.
This year’s report examines an “Inflection Point” marked by convergence and steady advancements in connected car technologies, the growing use of driving data among insurers, and the broad adoption of mobile and analytics for improving delivery of insurance and repair products and services. Crash Course was compiled using research and information from a wide range of sources and an aggregated set of data from CCC’s data warehouse.
“As an industry, we’ve been discussing, and slowly moving toward many of the trends covered in this year’s report, including the growing sophistication of vehicle technology, mobility, telematics and analytics,” said Susanna Gotsch, lead industry analyst, CCC. “For the first time, these trends are being acted upon broadly, across national, regional and local auto insurers and collision repairers, and the impact to our industry is significant.”
Download the 2016 Crash Course Report.
