Killing two birds with one stone, Tyler Rook is recruiting kids from the local tech high school to aid in the tech shortage, but also stay involved with his community.
Rick Feasel’s tiny staff turnover rate speaks for itself. Always treating his employees right, Feasel offers his simple tips for keeping an upbeat staff.
Does your company resemble what you set out to accomplish from the beginning? Are you the leader you wanted to become? Are your employees part of a realized vision? Here are lessons from three top shop operators who had an idea, a plan and the diligence to realize their visions.
Managing paint and materials sales and costs requires careful attention to KPIs and a unified team effort. Ensure profitability is part of shop culture by discussing these numbers with your team, from the paint department to the estimators.
If these millennial shop owners can agree on one piece of advice, it’s this: Don’t be afraid of change. To prove adaptation is essential the ever-changing collision repair industry, they each detailed the progressive strategies that will separate them from the pack in the new year.
Something that may cause you to overlook a potential job candidate may just be a barrier you need to find a way to overcome in order to find a diamond in the rough.
Finding inspiration from successful entrepreneurs and looking back at past experience can help shape the way you lead. Find a style that works for you and the culture you want to create.
To help your staff build pride in their work, consider creating a space in the shop that highlights every employee. This will serve as a daily reminder to your team of how much you appreciate their work.
Carrying the attitude the shop needed to get back on its feet, Jen Sosnoski not only impacts the customers walking through her doors, but her fellow colleagues.
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