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FenderBender

October 2018

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October 2018

Volume: 20
Edition: 10

Features

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Improve Your Body Language at Work

The way you walk, the tone of your voice, the look in your eye—these are all signals read by the people around you. And based on those cues, employees will model the behavior and perform at varying levels. Patti Wood says you can model an inspiring leader by asking yourself these three simple questions.


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Create a Fearless Environment for Your Employees

When the ego is abandoned, two things happen: It creates a more human connection between leaders and their teams, and it fosters an environment where people are fearless, as well. In hierarchical relationships, a fearless environment is not just important for the growth of a business—it’s essential.
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Strategies

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Departments

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A Desire to Learn

Michael Soto, 2018 FenderBender Awards nominee and pioneer for his career, traveled from Puerto Rico to the U.S. to start a career with more opportunities. Here have been his keys for becoming a top technician at his shop.
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Columns

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7 Key Elements to Effective Onboarding

Getting hired is a very important transition, writes Kevin Rains, and it deserves to be marked with a ritual that is both meaningful and memorable. And if you're onboarding correctly, new team members will be imprinted with your shop's culture and become long-term employees.
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