One of the best ways to beat the technician shortage and win against the collision repair industry’s giants is to keep your shop’s tools and technology updated. Here’s a seven-step plan for building a technology and tools budget.
With information culled from the inaugural FenderBender Industry Survey, here's a statistical breakdown of what what technology, tool and equipment investments are driving the most profitable collision repair shops.
Welcoming change into a shop can not only revamp the way a shop operates, but bring a new perspective to both employees and customers. Here's how one shop owner bred a customer-first mentality at his shop.
On top of industry players and OEMs, legislators in Rhode Island participated in the OEM vs. aftermarket parts debate as well. Here’s a breakdown of the bills that were passed and what national precedent they could set.
The Kansas Auto Body Association plans to provide relief to in-state shops. President Jeff Oldenettel spoke with FenderBender about the goals for the newly formed association and the training it plans to bring to Kansas.
In order to identify your shop’s target demographic and ultimately form an ideal customer profile, it begins with taking an internal look at the shop. Here are five steps to identify your optimal customer.
Take a virtual tour of Minor Wreck Express, which prides itself on remaining technologically ahead of the times and effectively promoting its brand in a small town.
In the 2018 FenderBender Industry Survey, many shops claim to work with either a business coach, a 20 Group or an industry association. Here’s the difference all three scenarios make on shop performance.
As FenderBender celebrates 20 years, we take a look back at the collision repair industry through the eyes of some of its largest influencers. This month's interview is with Randy Stabler, who co-founded Pride Auto Body in southern California in 1983. Today, with seven locations and over 200 employees in total, he has truly made a name for himself in the collision industry.
