The approach centers on evidence-based discussions, neutral facilitation, and structured decision-making, leading to cultural change, reduced disputes, and more efficient, high...

Wondering how your shop can keep up with tech, insurers, and customer demands? Here’s your roadmap to stay ahead and own the future.

Exploited as a marketing tool rather than a guarantee of quality, OEM certification programs need stricter oversight and accountability.

AkzoNobel's Tim Ronak and Tony Adams held a session at the SEMA Show about how shops can empower their customers to help ensure everyone gets fair reimbursement during the repair...

SEMA said the bill will allow shops to safely perform common modifications without compromising the functionality of ADAS.

Focus Advisors reports on increasing industry interest from private equity firms and opportunities for expansion during the economic downturn.