Mark Giammalvo

Mark Giammalvo specializes in driveability diagnostics at his family
Finance

Insurance: Where do you want it?

Jan. 1, 2020
Face reality. The odds are, your health insurance costs are going up -- again. How much, and where you feel the pain, may be more up to you than you think.
Operations

Customer Satisfaction

Jan. 1, 2020
It all began while recently checking the shop's e-mail. I came across a message that was positive, yet confusing...
Operations

"Excuse me Sir . . . "

Jan. 1, 2020
Have you ever asked a question in the middle of a class and then later realized that your question opened up a can of worms? It all began when our local parts vendor passed out...
Operations

On The Mark: Automotive Technology

Jan. 1, 2020
Automotive technology comes to us in many different forms and ways. More interesting is the fact that you can often find it without even looking...