Get Out and Get to Work June 1, 2021 No Comments For Kim Barks, marketing is the key to success.Read More
Sponsored By CARSTAR Video: Ask the Expert May 18, 2021 Sponsored Content No Comments I joined CARSTAR and here’s what happened.Read More
Sponsored By CarMD Why Pay for Scanning When You Can Collect? January 5, 2021 Sponsored Content No Comments CarMD offers a comprehensive pre- and post-repair scanning solution for higher AROs and more profitRead More
Spread the Word August 20, 2020 Kelly Beaton No Comments Your shop can gain customer referrals in a cost-effective manner if you simply get face time with local insurance reps. Read More
The Keys to Eliminating Customers' Concerns April 15, 2020 Melissa Steinken One Comment When a customer seeks multiple estimates, the best solution is to showcase your shop’s standout services.Read More
Selling Your Shop’s Success to Dealership Partners February 27, 2020 Melissa Steinken No Comments A Fix Auto shop in Alaska has formed a niche with dealership partners despite being surrounded by competition.Read More
Getting the Most Out of Your CRM December 31, 2019 Melissa Steinken No Comments One shop owner increased his annual revenue by managing customers through the shop’s CRM.Read More
Treating the Customer First October 1, 2019 Melissa Steinken No Comments One Nevada repair facility provides ample evidence that, by focusing on customer service above all else, a shop can increase revenue regardless of how many DRPs it has.Read More
5 Steps to Presenting Your Brand August 1, 2019 Melissa Steinken No Comments If you want to make outside sales calls beneficial for your business, you need to keep visits brief.Read More
Posting About Customer Pay Opportunities March 29, 2019 Melissa Steinken No Comments Dino DiGiulio, owner of CARSTAR Body Best Collision in Sonoma, Calif., shares his journey to keeping customer pay a revenue stream for the shop.Read More
Steps to Make Every Call a Sale December 31, 2018 Melissa Steinken No Comments Here’s how to make using a phone recording system a habitual practice for your shop.Read More
Full FBMC Sessions Released on Video November 13, 2017 No Comments The sessions from the 2017 FenderBender Management Conference are now available on video.Read More
Sponsored By AkzoNobel Make The Right Certification Decision The choice of which OEM certifications to choose for your shop isn’t always clear—AkzoNobel provides guidance for making the decision. August 15, 2017 One Comment
7 Keys to Making a Value-Added Service Work June 1, 2017 Tess Collins No Comments Deciding whether or not to implement a value-added service to your shop can be difficult—these guidelines help make the decision easier.Read More
Marketing Masters June 1, 2017 Melissa Steinken No Comments As large consolidators with built-in brands push to acquire market share, independent collision repair businesses are finding new ways to stand out.Read More
Word-of-Mouth & Word of “Mouse” May 1, 2017 Kevin Rains No Comments Leverage the power of your unpaid sales force.Read More
7 Keys to Successful Dealership Partnerships April 18, 2017 Tess Collins No Comments The managing partner of Auto Art Body Shop shares how she’s made four dealership relationships work.Read More
Invest in TV Shop Ads October 11, 2016 Carin Rosengren No Comments PreFab Ads’ disarming humor breaks through to consumers. Read More
Profiting from Wheel Alignments October 1, 2016 Anna Zeck One Comment How to market wheel alignments to create an additional revenue streamRead More
Diversifying with Spray-on Bedliners June 1, 2016 Anna Zeck No Comments Spray-on bedliners as a value-added serviceRead More
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