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Columns
Bryant: Why Everything of Value Stems from Trust
Drew Bryant
April 22, 2024
Nurture this invaluable asset to help retain employees, engage customers, and differentiate your business.
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Podcasts
CollisionCast: Maintain Standards with Phone Call Audits
Jay Sicht
March 6, 2024
CIC
Articles
Post-repair inspection study reveals 90% totaled, half with unrepaired structural damage
Jay Sicht
Feb. 23, 2024
Car-O-Liner
Articles
Fine-Tune Your Repair Plan
Jay Sicht
Feb. 21, 2024
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Podcasts
CollisionCast: Are You Covered by Business Interruption Insurance?
Abdulla Gaafarelkhalifa
Feb. 13, 2024
Latest from Home
Columns
Menefee: Navigating Insurance Coverages for the Vehicle in Your Shop
Tiffany Menefee
April 19, 2024
Having some knowledge of various insurance policies can prepare you for a coverage limit issue and allow you to advocate for your customer.
Carriage Shoppe
Home
Snap Shop: Carriage Shoppe
Abdulla Gaafarelkhalifa
April 18, 2024
The previous owners of the building sold classic American antiques and left some of their inventory to Carriage Shoppe when they took it over.
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Driver's Seat
Happy, healthy, and productive
Jay Sicht
April 17, 2024
Is your shop a welcoming environment for technicians?
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Columnists
Lobsiger: What’s your marketing strategy?
Greg Lobsiger
April 15, 2024
With proper marketing 'activities,' we can leave MORE dollars in our customers’ pockets and take LESS of them to pay outside marketing vendors.
Global Finishing Solutions
Articles
Standardize and Improve Business Processes with Lean
Steve Trapp
April 12, 2024
Confront Errors as Opportunities and Track Their Frequency
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Articles
Getting the Most out of Your Equipment
Noah Brown
April 10, 2024
Specialization is more necessary than ever before, and OEM certification may be the key to unlock your shop’s full potential.
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Articles
When Communicating Delays, Promise to Communicate
Todd Kortemeier
April 8, 2024
Production delays are unpredictable; above all, let customers know they can count on getting updates.
Latest From Home
Courtesy of Car Crafters
Articles
Implementing an Effective Predelivery Checklist
Lindsey Gainer
April 5, 2024
Courtesy of Cole's Collision
Articles
Crash Course in Success
Emily Kline
April 4, 2024
Articles
Growing the Independent MSO: Create More Value by Scaling Up
Madeleine Roberts Rich
April 3, 2024
Photo courtesy of Collision Engineering
Articles
The Tools to Be Successful
Jay Sicht
April 1, 2024
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Content
Sponsored Content
The Benefits of Proactive Inventory Management
Automotive Training Institute
March 26, 2024
Matt Hudson
Articles
Setting Up a Bright Future
Matt Hudson
March 22, 2024
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Articles
The Independent Advantage
Noah Brown
March 21, 2024
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Articles
Tricks to Ease Lean Production Flow
March 20, 2024
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Columnists
Menefee: The Journey to Becoming a Better Leader
Tiffany Menefee
March 18, 2024
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Articles
Q&A: Are You Covered for Business Interruption?
Abdulla Gaafarelkhalifa
March 15, 2024
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