6657345df6dc50db58d91a60 Crash Network

CRASH NETWORK

Research and news for the automotive collision repair professional

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6657345df6dc50db58d91a60 Crash Network

Research and news for the automotive collision repair professional

More Info on CRASH NETWORK

6657345df6dc50db58d91a60 Crash Network

Research and news for the automotive collision repair professional

Products & Press Releases

Who Pays22
Latest survey is open through the end of January
Jan. 10, 2022
Insurer Report Card
Open only to collision repairers, the survey can be completed in less than three minutes; once compiled, results will be sent to participants at no charge to share with their ...
Nov. 9, 2021
Who Pays
Final of four surveys will close at end of October
Oct. 26, 2021
Photo 182081915 © Dmytro Aletskyi | Dreamstime.com
Steering
Mike Anderson of Collision Advice gets concerned when he sees “Who Pays for What?” survey findings that suggest half of shops may not be following OEM safety inspection procedures...
July 27, 2021
Photo 174329815 © Yuttana Jaowattana | Dreamstime.com
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More collision repair shops are now charging — and being paid — to inspect seat belts, survey finds.
July 13, 2021
Crash Network
When Collision Advice and CRASH Network conducted their first “Who Pays for What?” survey back in 2015, only about one-third of shops said they were paid “always” or “most of ...
March 30, 2021
Irc 2021 Logo
Collision repairers continue to see smaller auto insurers outpacing the 10 largest insurers in terms of working to ensure quality repairs and customer service, according to the...
Feb. 16, 2021
Latest ‘Who Pays for What?’ survey open now.
Jan. 5, 2021

Articles & News

PPG
PPG Spectrophotometer
More than one in five shops have billed insurers for the labor time required to set up and use a spectrophotometer, or color match camera.
May 5, 2025
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The "Who Pays What?" survey, conducted by Collision Advice and CRASH Network, found more than 20% of respondents are paid regularly for it by eight large national insurance companies...
April 3, 2025
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Insurance Graphic
Over 1,100 body shops each graded as many as 40 different insurance companies in their state.
Feb. 4, 2025
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Radar/ADAS
There is a five percentage point difference from 2023.
Jan. 7, 2025
Shops that complete the “Insurer Report Card” and provide an email address will be sent the results to share with their customers, at no charge, once they are compiled.
Survey Graphic
Shops that complete the “Insurer Report Card” can be sent the results to share with their customers, at no charge, once they are compiled.
Dec. 4, 2024
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Survey
Over 1,000 collision repair professionals each year grade the performance of the auto insurers in their state through the “Insurer Report Card.”
Nov. 11, 2024
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Car Specs
Many said the OEMs don't make clear what is “required” versus what is “recommended.”
Oct. 3, 2024
Courtesy of Crash Network
Who Pays Inspect Seatbelts chart
Latest survey open through July
July 10, 2023
Irc 2023 Color On No Background 01
Collision repairers placed 29 carriers on Insurer Report Card “Honor Roll," and none of the Top 10 largest, best-known auto insurers received an overall grade higher than a “C...
Feb. 23, 2023
Photo 92751390 © Dmitry Kalinovsky | Dreamstime.com
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More than 7 in 10 shops report being paid for OEM post-crash safety inspections; latest ‘Who Pays’ survey open through January
Jan. 10, 2023

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