Running a Shop

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Human Resources

Beyond Ping-Pong Tables: A New Path to Building a Healthy Workplace Culture

Why traditional engagement strategies no longer work, and what leaders can do instead

Oct. 13, 2026

FLYING HIGH A GMC Sierra Denali recently received a lift kit, custom wheels, and more at Defiant Motorsports.

Beyond Collision Repair: Finding New Revenue Streams Amid Falling Claims

Oct. 12, 2026

Transforming Materials Management in Modern Collision Repair

Oct. 7, 2026

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Total Loss Tiebreakers: Mediating ACV, Options, and Tax/Title in 90 Minutes

Oct. 1, 2026

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Your Shop is Busy – So Why Aren’t You Making Money?

Oct. 1, 2026

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From Punch Cards to AI: The Evolution of Collision Estimating

Sept. 30, 2026

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Streamlining Processes from Estimate to Paint Line

Sept. 23, 2026

Bridging the Gap At the recent Collision Industry Conference (CIC), the usual empty chair representing the consumer in the repair was replaced with a customer on stage. Roxanne Raffaelli (right), praised the thorough and transparent communication with the shop, Body Builders Automotive, Inc., whose owner, Maria Quintero (second from right) was joined by Gold Coast Auto Body's Andrew Plischke and Moderators Danny Gredinberg (left), and Erin Killcoyne-Solis.

Beyond the Estimate: CIC Explores Why Transparency Is Becoming Collision Repair's Most Valuable Service

Sept. 21, 2026

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How Rising Bodily Injury Claims Could Mean a Boon for Collision Repairers

Sept. 18, 2026

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