In this Quick Tip video from Society of Collision Repair Specialists, Justin Lewis of Accurate Auto Body is joined by Sean Preston, managing attorney with Coverall Law, to discuss the potential liability collision repair shops face throughout the repair process and why documenting every decision, subcontracted operation, and repair procedure is essential.

They also explore the risks of using liability waivers to bypass necessary safety procedures. Preston explains why clear communication with customers is critical when insurers or third-party payers refuse to cover required repairs, and why shops must prioritize safety rather than skipping essential inspections or procedures.

Disclaimer: This video is provided for informational purposes only. It is not intended to provide legal advice and should not be relied upon as such. Laws and regulations vary by state and individual circumstances. For legal advice regarding a specific situation, consult a qualified attorney licensed in your area.

The video was filmed at the I-CAR Chicago Tech Center.