In this Quick Tip video from Society of Collision Repair Specialists, Kris Burton of Rosslyn Auto Body and Barry Dorn of Dorn's Body & Paint discuss practical ways shops and their leadership can show genuine appreciation for employees and build a stronger workplace culture.

Examples include celebrating birthdays, recognizing accomplishments during production meetings, and giving employees branded gear. The discussion highlights how getting to know employees as individuals, reinforcing positive behaviors, and making people feel valued can strengthen accountability, improve engagement, and reduce employee turnover.

The video was filmed at the I-CAR Chicago Tech Center.