The Original
Gabriel® (Ride Control, LLC),
has announced it has
increased the availability of
Gabriel Anwerman techs' expertise so
customers and
consumers can get answers where and when they need
them. The company has
created a suite of accessible, informative Answerman
materials and made them
available on the web anytime, adding to the weekday
availablility of the Anwerman
techs at the company’s Answerman toll-free tech line.
The Gabriel Answerman techs work with
Gabriel products on cars and trucks every
day Fit-testing and Ride-testing all new Gabriel
designs so they provide the hands-on
experience with Gabriel shocks and struts that
consumers and installers alike seek.
“We recognize that consumers are taking a greater
interest in vehicle repairs and that
an educated consumer will be a more satisfied
consumer,” said Lisa Bahash,
president and CEO Gabriel. “Our new videos and
informative materials are available
when customers need them, to introduce our product
line-up and the benefits of
each, and to answer challenging questions so both
consumers and installers can
choose and use the best Gabriel product for their
needs, vehicle usage and skills.”
Videotaped in the Gabriel Answerman garage, three new
videos are available on the
Gabriel Answerman section of the website, and on the
Original Gabriel
Facebook
page and YouTub
e channel
“You get More with Gabriel ReadyMount” – explains
the
extensive care, design and testing that goes into a
premium
Gabriel ReadyMount fully assembled strut.
“Gabriel ReadyMount: All new Components, Easier
Installations”
– shows customers the benefits of installing a
Gabriel
ReadyMount with all new components over a traditional
strut
replacement project
“Which is the Best Gabriel Shock and/or Strut
for my Vehicle?” –
explains the differences in Gabriel’s’ good, better
best and
premium lineup of Guardian™, ProGuard™, Ultra™ and
MaxControl™.
The company has also added a thorough list of answers
to dozens of Frequently
Asked Questions (FAQ’s) at the Answerman section of
the website, increasing the
availability of the Answerman techs’ expertise for
customers who might have
questions over the weekend, or who are doing their
research after hours.
PAGE 2The Gabriel
Answerman techs are always available to answer
specific questions
Monday – Friday, 8 a.m. – 5 p.m. CST at 1-800-999-
3903, the number of the
Answerman tech line.
“Gabriel is committed to communicating and sharing
its expertise in a manner that is
convenient and most helpful to our customers. Our
Answerman, the Gabriel
Answerman videos, FAQ’s and tech line are a great way
to do it, ” continues Bahash.
“With over 3000 YouTube views since the first video
was added there only three
short months ago, we feel the videos are already
having an impact.”
