Federated introduces new training program

Recognizing the importance of running a profitable business while still keeping pace with ever-changing automotive technology, Federated has introduced a new training initiative to provide professional service providers with business management techniques to improve profits and enhance customer satisfaction.  

The Federated Profit Improvement Seminar Program, which was developed in association with Affinia and the Essential Actions Design Group, consists of field training coupled with workbooks and an interactive CD that allows for benchmarking of statistical data and development of profit plans specific to each service providers’ business.  

The Federated Profit Improvement Seminar Program is just another in a long line of Federated’s innovative and comprehensive training programs that have set Federated apart from the competition, the company reports. 

Not only does Federated work very closely with its supplier partners to insure that its training programs are made available to Federated Car Care Center members, but Federated states that it has partnered with Delphi Integrated Services Solutions to offer in-depth technical training to help technicians stay proficient in today’s automotive technology.   

Because ASE Certification is the industry’s recognized sign of a qualified technician, Federated has adopted the Technician Career Development Program that is specially designed to teach the necessary skills required to pass the ASE certification test. A self-study ASE Fast Pass test prep series covers each ASE test category. 

In addition to local and regional training seminars, Federated offers training in various forms to fit today’s demanding lifestyles. Self-study programs allow the technician to set the pace of their education program, providing the perfect alternative for continued education at home or on the job. The self-study programs include a student workbook, sample questions, a final exam and a high quality video, CD or online training that will enhance the learning process by visual presentation of the system being discussed.  

For m ore information, visit www.federatedautoparts.com.