HOFFMAN ESTATES, Ill. – On April 13, I-CAR will launch its Overview of Cycle Time Improvements for the Collision Repair Process (CYC01) live training program. The program is designed to help repairers and insurers interested in learning how improving efficiency can help their bottom line.
“Managers strive to reduce cycle time and achieve improved lean processes every day, this course brings technicians and office personnel into the same line of thinking,” said Jeff Peevy, I-CAR Director of Field Operations, North America. “This course will engage employees at every level, bringing to their attention where they can improve in areas and help reduce cycle time in their workplace. When employees are engaged in the process, I believe, there is less resistance to change and an increased desire to improve the process and be part of the solution.”
The new I-CAR Overview of Cycle Time Improvements for the Collision Repair Process course provides an in-depth overview of cycle time improvements to shop and office managers, technicians and insurance company personnel.
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The course details:
- Definition of cycle time and ways to improve processes
- How improvements can impact business efficiency
- Opportunities to improve customer relations
- “Time bandits” that can affect your business
- Current processes that can create opportunities to reduce cycle time
- Standardized Operating Procedures (SOPs) for improved processes
