Calling it "the real-wheel deal," Canadians who purchase
a set of four Michelin tires will automatically receive
the company’s new Promise Plan.
“This is an entirely new way of thinking about tire
service,” says Peter Allen, president of Michelin
Canada.
“While other companies offer piecemeal warranty
packages, we are the first to provide a comprehensive
package, reminding consumers that with Michelin you get
more,” he asserts.
“Consumers can drive with peace of mind,” says Allen,
“knowing that Michelin offers the highest quality
product and the highest quality warranty in the
industry.”
The program “is a robust guarantee and warranty plan
that’s sure to gain traction with consumers,” he notes.
It offers a free 30-day satisfaction guarantee, three-
year flat-tire changing assistance and additional
mileage warranties on car and light truck replacement
tires.
If customers are not 100 percent satisfied with their
purchase, they can bring them back to the point of
purchase within 30 days for a no-cost exchange,
including all mounting and balancing charges, with no
questions asked.
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If a customer gets a flat, the tire maker will change it
or provide a free tow.
They can call a toll-free number 24 hours a day, 365
days a year for a qualified service professional to
replace a flat tire with their inflated spare or request
a tow to the nearest Michelin-approved tire dealer of
their choice (up to 150 miles away) at no cost.
All standard Michelin carr and light truck tires
(replacement and original equipment) will be covered by
a limited warranty for treadwear.
For more information, visit www.michelinman.ca/promise.
