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May 2025
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Operations
Limit Supplements While Remaining Profitable
Steve Trapp
May 1, 2025
Refinements to processes, including using AI, can reduce supplements to improve repair cycle time, overall customer satisfaction, and sales volume.
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Operations
Gain More Control by Being More Hands-Off
Todd Kortemeier
May 1, 2025
Here's how one AI-based tool helps shop owners take the power back over their profits.
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Articles
When Mental Health Challenges Collide with the Workplace
Carol Badaracco Padgett
May 1, 2025
One collision repair industry executive is making sure struggling employees get a chance to recover.
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Columnists
Lobsiger: Financial Planning for the Long-Term
Greg Lobsiger
May 1, 2025
Goal setting, discipline, and the focus on delaying gratification can provide for a more valuable reward.
Operations
Build a Strong Workplace Culture
Noah Brown
May 1, 2025
Building a strong workplace culture isn’t necessarily easy, but it can be simple. Learn how one shop in Chicago makes their employees feel valued.
More content from May 2025
Mario Fimbrez/Valley Oak Design
Shop Profiles
Don’t Get Comfortable
Lindsey Gainer
May 1, 2025
Jesse Parks opens up about risking failure, pushing boundaries, and never settling.
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Columnists
Menefee: The Wake-up Call
Tiffany Menefee
May 1, 2025
The storm on the horizon is impossible to ignore. Here’s how I’m preparing to weather it.
3M Collision
Operations
Hands-on Training for the Front Office
Jay Sicht
May 1, 2025
The goal of the new 3M course is for repair planners/estimators and other staff to better understand the repair process. That improves repair plan accuracy and insurance claim...
Jay Sicht
Articles
Certified Collision Group Returns to Nashville
May 1, 2025
A record number of affiliates and vendor partners returned to Music City for CCG's annual conference.
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Columnists
Bryant: Staying Ahead of Industry Changes Is No Longer Optional
Drew Bryant
May 1, 2025
The future of our industry is shaped by the actions we take today.
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Driver's Seat
Why Mental Health Matters
Jay Sicht
May 1, 2025
Depression likely affects someone in your workplace. Can you help support them?
Articles
Executive Q&A: Exploring the Latest in ADAS Technologies
Jay Sicht
Jan. 13, 2025
Pete Liebetreu, Hunter Engineering Co.’s VP of marketing, speaks on what's needed for ADAS calibrations.