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Measuring Performance

Overcoming the Body Shop Silo Effect

Snap Shop: CARSTAR of Ringgold

How and When to Follow Up With Customers

Gauging Success in the Age of Information

Rains: Basic Body Shop Finance

The Succession of Leadership

Putting Teamwork Ahead of Long-term Company Goals

Boggs: You Never Know Whose Presence You’re In

Making New Technology a (Virtual) Reality

Discipline with Care

Menefee: When Claim Negotiations Fail

October 2012

October 1, 2012
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