Identifix

Jan. 1, 2020
Identifix®, one of the nation's premier sources of online and hotline vehicle diagnostic, maintenance and repair information, has announced that it has been selected as a J.D. Byrider Preferred Supplier. It will be available to all J.D. Byrider f
Identifix®, one of the nation's premier sources of online and hotline vehicle diagnostic, maintenance and repair information, has announced that it has been selected as a J.D. Byrider Preferred Supplier. It will be available to all J.D. Byrider franchisees in the US.

Program benefits include:

  • Special Advantaged Pricing available to J.D. Byrider franchisees
  • Quick and effective experience-based diagnostics for increased productivity and profitability
  • Access to the largest database of pattern failures, specific vehicle symptoms, associated short-cut tests, and confirmed field fixes
“We are always honored to align ourselves with a partner as committed to superior customer care as J.D. Byrider,” commented Jeff Sweet, Identifix President. “We provide services that help shops to address vehicle problems with greater accuracy and efficiency, which in turn promotes trust and cultivates long-standing relationships with customers.”

Identifix serves the automotive aftermarket with (i) a telephone based Repair Hotline service to assist technicians in diagnosing vehicles in their repair shop - fielding 15- 20,000 calls per month, and (ii) Direct-Hit™, an online diagnostic information service that allows technicians to access the Identifix database of symptoms and potential fixes with over 25,000 subscribers.

Direct-Hit enables technicians to perform repairs profitably and accept repair services on jobs that otherwise might have been turned away. The company also serves as a content supplier to Microsoft’s MSN.Auto web site, as well as CARFAX, providing data on used vehicle reliability and reparability.

For more information visit www.identifix.com.

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