RepairPal, a Web and mobile service that directs tens of thousands of educated customers to quality auto repair facilities every day, has reached an agreement with Robert Bosch LLC, the largest global manufacturer of original equipment automotive parts and systems.
The agreement will introduce RepairPal’s services to the nearly 1,000 Bosch Service Centers across the United States. In addition, RepairPal has been added to Bosch’s vendor partner program, and RepairPal’s AppointmentsPlus service will be a key benefit for Bosch Service locations.
The service recently reached an agreement with the Automotive Service Association (ASA) to provide a member benefit service to the organization.
RepairPal’s AppointmentsPlus service delivers new, ‘in-market’ customers in need of immediate repair services to quality shops and dealerships across the U.S. Every customer coming from RepairPal or one of its affiliates, has realistic expectations of what a specific repair on their car entails and will cost. This reduces a customer’s need to shop around and leads to less ‘sticker shock’, higher rates of satisfaction and more repeat business.
“We’re particularly excited about working with Bosch because their stringent program requirements focus heavily on technical training and customer service, which helps both the shop owners and their customers,” says David Sturtz, CEO of RepairPal, “These are exactly the types of shops the visitors to our site want to work with.”
Michael Lippman, Bosch Service Concept Manager, added, “We are pleased to recommend RepairPal to our members as an immediate and effective way to connect with potential customers. RepairPal uniquely addresses a wide range of repairs and geographies, for both web and mobile device users. This strategic alliance will provide our members with a state-of-the-art service for cost-effectively acquiring new customers.”
For more information, visit www.repairpal.com.
