The Automotive Service Association (ASA) has announced it will present a new Service Information Workshop in Delaware. Designed to educate shop owners and technicians about the numerous service information sources available to automotive repair shops, this free workshop will be held Aug. 12, at the Christiana Hilton, Newark, Del. Additional information, including driving directions, is available online at www.ASAshop.org/KEYS. ASA believes the current voluntary, industry-supported service information process protects independent repairers and consumers by allowing them access to the same information available to manufacturers and dealers. These workshops are part of ASA’s efforts to educate shop owners and technicians about current systems and how they can manage the many service information options available to them. The educational agenda includes discussions on computers and Internet resources necessary to access service information; manufacturer and third-party Web sites; diagnostic tools that may assist in handling a repair most efficiently; and the role of the National Automotive Service Task Force (NASTF). Attendees are encouraged to ask questions to address specific service information issues they have experienced. Attendees are also eligible to participate in drawings for training videos and subscriptions to OEM service information Web sites. Additional workshops are scheduled for Florida, New Mexico and Nevada. For specific dates, locations and times, visit www.ASAshop.org/KEYS.
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