AMI Launches Webinar series
BEDFORD, Texas – A new Training On Demand Web site that features interactive Webinars, pre-recorded archived classes, DVD-quality video downloads and other training resources has been launched by the Automotive Management Institute (AMI), at www.AMIeducationonline.com, that is initially offering monthly Webinars on a variety of topics including sales and marketing, customer service, telephone skills, employee management and more. Students can register for upcoming live, interactive Webinars or take advantage of previously offered sessions in the on-demand archive. Participants of the 60-minute Webinars will earn two credits toward the Institute’s Accredited Automotive Manager (AAM) designation. The first five Webinars are as follows: • Aug. 8: Service Marketing for the Independent Service Facility presented by George Witt • Sept. 9: Turn Your Employees into Superstars presented by Bob Cooper • Oct. 14: Beyond the Books ... OEM Service Information Web Sites presented by Bill Haas • Nov. 11: Built to Last Customer Service presented by Gary Gunn • Dec. 9: Lip Service - First Class Telephone Skills presented by Margie Seyfer Webinar participants can view the interactive presentation through their Web-browser and listen to the audio through their telephone, allowing participants to the ability to give, receive and discuss information. “AMI is committed to improving the automotive service and repair industry through education and training,” says AMI’s Executive Director, Toni Slaton, AAM. “I encourage shop owners and managers to take advantage of this training resource, as well as provide it to their staff as part of their employee development strategy. On-demand training puts industry-specific education and training material at your fingertips any time and any where there is an Internet connection.” For more information about the Institute, its curriculum, or EXCEL, please contact AMI at (800) 272-7467, ext 239, or visit the AMI Web site at www.amionline.org. |

