SMYRNA, Del. – The Database Enhancement Gateway (DEG) announced that it has surpassed one of its first major milestones by processing 500 inquiries in six months of operation. If the volume of inquiries to the DEG remains consistent, the first two quarters indicate that the DEG will likely process more than 1,000 inquiries by the end of year one.
“The numbers don’t lie,” says DEG Joint Operating Committee member Nick Kostakis. “Collision estimating data customers are clearly turning to the DEG as their partner for submitting their firsthand concerns to the information providers. Through our strong commitment to estimating information accuracy and the valuable relationships we have built with the information providers, the DEG delivers an innovative approach to the inquiry process. We believe due to the results to date, that we have made the process of communication easier, laying the path to a greater amount of feedback from the estimating system end user.” “All three information providers have done a tremendous job addressing concerns processed through the DEG and we appreciate their efforts to make this process successful” adds DEG JOC member Lou DiLisio. “We have had very positive interactions with the IPs thus far, and have continued to receive positive feedback from the end-user about their overall experiences in attaining timely resolutions to their inquiries.” The DEG is focused on continued processing of inquiries from the estimating system end user, and looks for opportunities to address real world concerns through proactive communication between the end user and the respective Information Providers. While the DEG has been met with tremendous approval from those who have utilized the online system, they continue to work on initiatives to educate the industry on the availability of this resource. For more information about the DEG, or if you have an inquiry regarding estimating software data, please visit www.degweb.org. | 
