SCRS Quick Tip: Leading Change in Your Shop

Change in a collision repair shop can either create momentum or major pushback. In this video from Society of Collision Repair Specialists, Josh McFarlin of AirPro Diagnostics and Andy Tylka of TAG Autobody Group share real-world lessons on how to successfully lead change inside your business from switching paint lines and software systems to improving communication and team buy-in.

They also discuss why involving your staff early matters, the mistakes that can derail change initiatives, and how empowering team members creates stronger adoption of new processes.

The video was filmed at the I-CAR Training Center in Appleton, Wisconsin.