Ten automobile insurance companies finished in a first place tie with the fewest complaints per premium received in the State of Connecticut Insurance Department annual ranking of 2009 calendar year auto insurance complaints.

The list consists of a numerical ranking of complaints against insurance companies and groups of insurance companies whose auto earned premiums exceeded $5 million in 2009.

The top 10 companies that did not receive any complaints are Infinity Property & Casualty, Qbe, Utica, Ace, W.R. Berkley, Quincy Mutual, State Auto Mutual, Country Insurance & Financial, Philadelphia Consolidated and American National Financial. The two companies with the most complaints per premium received were Sentry Insurance Group (ranked 42) and American independent Insurance Group (ranked 43).

Complaints considered in determining complaint ratios are those complaint files closed during the calendar year and considered justified or questionable against insurance companies and groups of companies.

A total of 141 out of 186 justified complaints related to claims handling, 18 were related to underwriting, 1 to marketing and 19 to “other.”

To see the entire list, click on auto insurance complaints.