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    • February 2024

    Louisville Collision Center
    After Collision Repair Technician Gary Noble was severely injured in a car accident, his co-workers got together to help him out.
    Photo by Jay Sicht
    Jay Sicht
    Feb. 28, 2024
    EVs are not going away. Are you tooled up to accommodate them?
    Jay Sicht
    Crash-tested Tesla Model Y
    Noah Brown
    Feb. 26, 2024
    Before EVs roll into your shop, make sure you’re equipped to handle them.
    Lindsey Gainer
    Feb. 23, 2024
    OEM certifications and ADAS calibration business build upon the family's legacy
    Photos courtesy of Superior Auto Body
    Doug Bowman's property acquisitions tripled his space, allowing for an increased workload and enhanced customer service.

    More content from February 2024

    Car-O-Liner
    Jay Sicht
    Feb. 21, 2024
    Are you missing out on capturing these commonly missed items?
    Courtesy of 3M Automotive Aftermarket Division
    Painter spraying bumper cover in booth
    Todd Kortemeier
    Feb. 20, 2024
    Compensation for paint and materials is like any part of running your business—be thorough and focus on the details.
    Dreamstime 32871454
    Mustang car show
    Lindsey Gainer
    Feb. 19, 2024
    The more shops that run apprentice programs, the better it will be for everyone in the industry, say these two operators.
    Adobe Stock 482105765
    Drew Bryant
    Feb. 16, 2024
    How incoming and outgoing calls are answered and handled can make or break your customer experience.
    File Photo/Charlotte Wedding Photographers, Michael Cuthbertson
    Greg Lobsiger
    Feb. 15, 2024
    Implement written processes and visual systems for blueprinting to reduce additional steps.
    Adobe Stock 296907486
    Tiffany Menefee
    Feb. 14, 2024
    The toughest client can test a shop owner's patience. Could you or your team members benefit from customer service training?
    Charles Caswell
    Steve Trapp
    Feb. 12, 2024
    Adjust your processes to combat rising cycle times.