CCC Reaches Customer Engagement Milestone

In the third quarter, CCC ONE powered nearly three million digital connections and enabled collision repair facilities to exchange more than 13 million individual messages with customers.

Oct. 9, 2019

Oct. 9, 2019—CCC Information Services Inc (CCC) announced that a new customer engagement milestone was reached through its CCC ONE Platform.

In the third quarter, CCC ONE powered nearly three million digital connections and enabled collision repair facilities to exchange more than 13 million individual messages with the customers they serve.

In addition to the repair status milestone, more than one million digital CSI surveys were sent through CCC ONE in the third quarter.