Matthew McDonnell owns three Montana shops and has been in the collision repair industry his whole life. His father, Matt McDonnell, a 50-year industry veteran, founded Big Sky Collision Center in Billings, Mont., in 1978. Matthew became the primary owner of the business in 2015. Since then, the company has added two more stores, A&D Auto Body in Bozeman, Mont., and Crash Repair in Livingston, Mont., which now comprise the Big Sky Collision Network.
McDonnell prioritizes how his facility looks and how it runs. He shares the elements that stand out in his three shop locations, from the in-shop library of business-building books to the shop’s refined process on mirror-matching parts.