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    Latest from MSO Features

    MSO Features

    The Importance of Refined Processes

    DJ Mitchell
    April 23, 2020
    The key differentiator that can determine a shop's success is often how dialed-in its procedures are.
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    CollisionCast

    MSO Podcast: Marketing During Uncertain Times

    April 22, 2020
    DJ Mitchell, vice president and co-owner of MITCHCO Collision Repair, is back for this month's podcast episode to share his tips on standing out with marketing in the face of ...
    MSO Features

    Staying On Top of Training During a Pandemic

    Melissa Steinken
    April 22, 2020
    In response to the events, some organizations have announced plans to provide online training so shops do not fall behind or lose certifications.
    MSO Features

    How to Educate Through Marketing

    Melissa Steinken
    March 26, 2020
    An MSO can stand out from the crowd when it educates the customers on what OEM certifications actually mean.
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    CollisionCast

    MSO Podcast: Securing a Satellite Shop

    March 25, 2020
    DJ Mitchell, vice president and co-owner of MITCHCO Collision Repair, offers advice on when to know if setting up a satellite location is a good fit for your MSO.
    MSO Features

    Reforming a Company Culture

    Melissa Steinken
    Feb. 25, 2020
    Two shop operators rehauled their culture and increased sales and decreased turnover.
    MSO Features

    How I Work: Steve Springer

    Melissa Steinken
    Feb. 25, 2020
    A Fix Auto owner in California inspires employees to grow into leadership roles.