Focus from the Start June 30, 2017 Kathleen Sandoval No Comments Chris Williams, the lead painter at Dalton CARSTAR South, in Dalton, Ga., applies his tenacity and aims for perfection in his day-to-day tasks.Read More
A Helping Hand December 1, 2016 Travis Bean No Comments A day in the life of Chris Jones, owner of Precision Collision CenterRead More
Organizing a Managerial Schedule February 1, 2016 Travis Bean No Comments Blair Womble splits time between overseeing her shop’s production schedule and filling in departmental gapsRead More
The 2015 How I Work Survey December 1, 2015 Bryce Evans No Comments An inside look at the backgrounds, shop processes and management strategies of today’s collision repair leadersRead More
A Mindful Approach to Organization March 1, 2015 Anna Zeck No Comments J.R. Nocera runs his 60,000-square-foot shop by making organization a daily focusRead More
Building a Better Collision Repair Industry January 1, 2015 Tom Kaiser No Comments Barry Roopnarine, a high school collision repair instructor in New York City, is working to build a better future for the industry.Read More
Overhauling a Shop Culture June 1, 2014 Anna Zeck No Comments Young shop manager Jordan Hadwin used education and open communication to kick start the body shop at her family’s dealership Read More
The Big Transition January 2, 2014 Jake Weyer No Comments In terms of consumers and collision repair pros, we are on the cusp of a major generational shift.Read More
How I Work November 1, 2013 No Comments A look inside the backgrounds, shop processes and management methods of today’s collision repair leadersRead More
How I Work » Tom Griffin December 1, 2012 Britt Johnsen No Comments "The people who work in our shop have to be empowered. They need to be empowered to make important decisions and to do what’s best for the customer."Read More
How I Work » Jim Guthrie November 1, 2012 Britt Johnsen No Comments "I live by a couple of philosophies: If you always do what you’ve always done, you always get what you’ve always got, or less. And, that which is measured shall improve."Read More
How I Work » Larry Golden October 1, 2012 Britt Johnsen No Comments "The overall objective for me as an owner is to get to where I’m no longer needed for minute-to-minute operations."Read More
How I Work » Gary Gardella September 1, 2012 Britt Johnsen No Comments "My vision is that I want people to see us and what we do and say, ‘That’s a class-act operation.’"Read More
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